Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-edinburg-texas.primarycareaid.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and protection of information when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://senior-care-edinburg-texas.primarycareaid.com.
  2. All associated mobile and desktop applications.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team via emails, calls, or messages.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: When you use our applications and services, we collect and process data to facilitate your access and personalize your experience.
  2. Visiting our websites: Each time you browse our sites, we may gather information about your device, location, and browsing behavior for analytics and improvement purposes.
  3. Communication with us: We may reach out to you via newsletters, emails, calls, or SMS messages, which helps us provide personalized services and updates.

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services:

  1. Account Information: Details related to your registration, including user names, email addresses, and passwords.
  2. Payment Information: Data necessary for processing transactions, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account details or investment portfolios, used for financial services or transactions.
  4. Purchase Information: Records of products or services bought from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile phone numbers for location-based services and analytics.
  6. Location Data: Your geographic location information, used to provide location-specific services and personalized content.
  7. Feedback and Reviews: Any comments, suggestions, or ratings you share with us help improve our products and services.
  8. Social Media Information: If you choose to log in through social media accounts, we may access your public profile information.
  9. Product Interest: Details about products you show interest in, view, or purchase assist us in tailoring marketing efforts.

Cookies

We employ cookies, small text files placed on your device, for various purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate and access secure areas.
  2. Preference Cookies: They remember your preferences, such as language settings, to enhance user experience.
  3. Analytics Cookies: Used to collect aggregated data about site usage, helping us understand user behavior and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing you to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  1. Financial records and transaction history may be kept for an extended period due to legal obligations.
  2. Personal information associated with customer accounts is typically retained until the account is inactive.
  3. Once the purpose of data collection is fulfilled, we securely delete or anonymize your personal data.

Security Measures

Implementing robust security protocols is crucial to safeguarding your data:

  1. We utilize encryption for data in transit and at rest to protect sensitive information.
  2. Our third-party service providers adhere to strict security standards to maintain the integrity of your data.
  3. Regular security assessments and updates ensure our systems remain secure against emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years old. If you are a parent or guardian concerned about our data practices, please contact us at the provided details.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: Have any inaccurate or incomplete data corrected.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for legitimate interests.
  7. Non-Discrimination: Ensure no adverse decisions are made solely based on automated data processing.
  8. Appeals and Complaints: File concerns or complaints with our privacy team or relevant authorities.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it regularly.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to:

Email: [email protected]
Address: [Provide physical address]

We value your trust in our privacy practices and are committed to protecting your personal information.